# Learning mode

> Teach your agent your speaking style through conversation and apply only the rules you approve.

Learning mode is a call where you teach one agent your phrasing and conversational habits.

## When to use it

Use it when you would rather demonstrate your style than write instructions. Your agent uses the approved style in console calls and Live voice replies.

## How

<Steps>

1. Open **Voice playbook** under Live in Agent Builder and choose **Start**. You can also open Learning mode from call settings. Read what is learned and what is retained before starting.

2. Answer scenes about introductions, requests, declining, explaining, reacting, and phone calls in your own words. When the agent tries your style, confirm or correct it. After two scenes, choose **Stop and review** to finish early.

3. In **Here is what I learned**, enable, disable, and edit rules. Check their evidence and select frequent phrases. Choose **Make comparison**, listen to answers to the same question before and after learning, then **Save**.

4. In the playbook's **Learned style** block, turn off **Use my speaking style** or remove individual rules. **Delete learned style** removes only the learned block. **Learn more** resumes after saved scenes.

</Steps>

<Screenshot name="voice-learning" alt="Learned style block with its switch, approved rules and phrases, and learn more and delete buttons." />

## Limits

- Your account needs access to learning calls and microphone permission. The entry explains why a call cannot start.
- This stage learns phrasing, sentence length, and conversational order. It does not learn vocal timbre, intonation, or pace, and does not change text-chat style.
- Audio is not saved and the transcript is not added to conversation history. Transcript and evidence disappear when you close the dialog. Only approved rules, phrases, answer length, and completed scenes are saved.
- Analysis needs at least four owner replies and 150 characters. Short sessions may need more speech. Ordinary calls do not learn automatically.

## Related

- [Agent Builder](/docs/build/agent-builder/)
- [Models](/docs/build/models/)
- [Identity](/docs/build/identity/)