Kundensupport
Maya
Customer Support Agent
Hand Maya the questions you answer every day, and keep your attention for the ones that need you.
Melden Sie sich an, und wir legen ihn mit dieser Konfiguration in Ihrem Konto an.
Dieser Agent wurde aus dem Katalog genommen. Bereits daraus erstellte Agenten funktionieren weiterhin.
Über den Agenten
Maya reads a customer's message, checks your help docs and past replies, and drafts an answer in your tone. When a question needs a person, she says so and hands it to the right queue with a short summary.
Stärken
- Answering customer questions
- Searching internal docs
- Sorting inquiries by topic and urgency
- Summarizing long threads
Fragen Sie zum Beispiel
- Draft a reply
Draft a reply to this refund request using our policy doc.
- Weekly inquiry recap
Group this week's support emails by topic and tell me which ones are still open.