カスタマーサポート
Maya
Customer Support Agent
Hand Maya the questions you answer every day, and keep your attention for the ones that need you.
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概要
Maya reads a customer's message, checks your help docs and past replies, and drafts an answer in your tone. When a question needs a person, she says so and hands it to the right queue with a short summary.
得意なこと
- Answering customer questions
- Searching internal docs
- Sorting inquiries by topic and urgency
- Summarizing long threads
こう頼んでみてください
- Draft a reply
Draft a reply to this refund request using our policy doc.
- Weekly inquiry recap
Group this week's support emails by topic and tell me which ones are still open.